The conditions and rules applied by the Hotel Vietri Coast srl structure differ in FLEXIBLE and NON REFUNDABLE.
The FLEXIBLE rate includes the cost of the chosen type at the official rate and that the customer commits the room by paying 33% of the amount of the stay by (Bank Transfer, credit card, PayPal) sending us a credit card as a guarantee that will be used in case of no-show/cancellation or modification of the reservation, based on the cancellation policy below. The balance of the reservation will be paid upon arrival at the property.
NON REFUNDABLE rate is a significantly discounted rate and requires the customer to pay the entire amount of the reservation by sending us a copy of the accounting of the arrangement. This solution guarantees the booker, in the event of arrival problems, to modify their reservation and to change the arrival date by establishing the stay within 1 month of the modification with a new reservation of the same or higher amount, recovering 50% of the amount paid. The other 50% will be retained as a penalty.
***.
TO CANCEL OR MODIFY A RESERVATION.
To cancel or modify a reservation, you must send a communication (using the same means used for the reservation).
PAYMENT METHODS
Cash
Bank Transfer to the coordinates that will be transmitted, inviting you to send us a copy of the accounting by 12:00 following the reservation request, which will confirm the request.
Credit Card
Cancellation Policy
From the reservation of the room to 7 days before arrival, 50% is due calculated on the entire stay;
From 7 days to 4 days before arrival, 75% is due calculated on the entire stay;
From 3 to 1 days before arrival, the entire stay is due;